Shipping Policy at You Design It
You Design It guarantees all orders will be shipped in 10 business days or less. Sometimes, even this isn't fast enough. We also have an Express option which is guaranteed in 6 business days and an ASAP option for delivery guaranteed in 3 business days.
Weekends and Holidays
If the date you need your product(s) falls on a weekend or a nationally recognized holiday, You Design It will work to deliver the order on the last workday before that date. The purchaser will need to contact You Design It ahead of time to schedule the delivery date.
Standard shipping is within 10 business days and are free. Business days are defined by days that UPS is scheduled to pickup packages on their standard schedule. Express shipping will have an estimated charge of 25% added to the order. Our ASAP shipping option will incur an estimated 50% additional charge to receive your product(s) in 3 business days.
Missed Scheduled Delivery Dates by Shipping Carriers
You Design It uses UPS and FedEx Ground shipping for all standard orders and cannot assume responsibility for late deliveries due to UPS/FedEx, inclement weather or customer supplied shipping address problems.
Packages Delivered Without the Recipient's Signature
You Design It also does not assume responsibility if the purchaser is not available during the delivery attempt. A signature is not required unless requested by the purchaser and all sales are final. We have no control over nor can we assume liability if UPS/FedEx leaves a delivery without the recipient's signature. All customers have the option to require a signature on delivery by emailing You Design It with that request. This request will be honored once the customer has received a response from You Design It agreeing to the special request.
Attempted Deliveries By Shipping Carrier
An attempted delivery is considered an actual delivery and You Design It is not responsible/liable for the delivery driver's discretion to keep/leave the package or when the next scheduled attempt will be made.
Shipping to Alaska and Hawaii
Alaska and Hawaii shipping methods and times vary. Please call us at (800) 571-7615 to discuss special requests or estimated shipping turnaround.
Shipping to APO's
Shipping to APO addresses is at the risk of the customer. We do maintain for our records a receipt from the United States Postal Office but cannot guarantee a delivery date or timeframe.
Rush Option Pricing
**All rushes are subject to a custom quote based on availability, destination, and complexity of the job. Please contact us for your custom rush quote.
Rush Option Shipping
You Design It will do everything possible to meet a predetermined delivery date by shipping out the order on expedited shipping to meet the delivery date. If the delivery date scheduled by the carrier matches the predetermined delivery date agreed upon by the customer and You Design It, You Design It releases all liability and has fulfilled the rush order requirements.
We do not currently ship outside of the United States at this time.