Types of personal information we collect
We collect and store personal information that you give us when you register on our Web site, complete an application, request a catalog, place an order, enroll in a promotional or rewards program, submit for a rebate, call us, or send us a letter or e-mail. This information may include your name, mailing address, e-mail address, telephone number, fax number, and other optional demographic information. We do not collect your credit card information. If you respond to a sweepstakes or contest, we will ask you to verify that you are old enough to participate according to the rules of that sweepstakes.
How we use and share personal information
We use the personal information we collect to process your orders, identify you within our systems, contact you if we have questions about your order, notify you about new services or special promotional programs, and submit for rebates.
Special information for YouDesignIt.com shoppers
If you shop with us online, we use third-party advertising technology to help us improve our marketing efforts. This technology uses non-personally identifiable information about your visits to YouDesignIt.com and the sites upon which we advertise. A “cookie” may be placed on your computer. Cookies are small data files that are stored on your computer’s hard drive.
We generally do not seek to collect personal information through our Web site from children under age 13. If we conduct an online program that is open to children, personally identifiable information from children under age 13 will be collected and used only with the consent of the child’s parent or guardian, or the child will be able to participate without providing personally identifiable information.
How to Let Us Know About Your Preferences
You Design It may provide customers with marketing and promotional materials via e-mail, mail, telemarketing, and fax.
To Contact You Design It:
* Send an e-mail to us at firstname.lastname@example.org
* Call us toll-free at (800) 571-7615
* Fax us at (409) 883-7502
* Write us directly at You Design It, PO Box 859, Orange, TX 77631
To remove your name from our marketing lists, please follow the instructions noted below:
E-mail – Click on the unsubscribe link located in all of our promotional e-mails (Requests to opt out of promotional e-mails will be honored within 10 business days.)
Postal Mail, Fax and Telephone – Call, write, or send an e-mail to You Design It, using the contact information provided above
When submitting a request by telephone or mail, please be sure to include all of the contact information you have ever used or provided to You Design It even if it is no longer current, including:
* All e-mail addresses
* All telephone numbers
* All names and addresses, including city, state and zip code
You may continue to receive direct mail or catalog mailings after you have asked us not to send them. This can occur due to timing delays in updating applicable computer systems or due to incorrect, out of date or duplicate contact information. If that happens to you, call us.
We do not share your personal information with any third parties.
Our approach to security
We maintain reasonable physical, technical, and procedural measures to limit access to personal information to authorized individuals with appropriate purposes. Our Web site is a “Secure Site” recognized by VeriSign, a leading computer network security company. If you believe that someone has improperly used personally identifiable information about you or has made purchases that you did not authorize, please contact us immediately.