How is the rush fee for faster delivery determined?
We take a lot into consideration when we are determining the rush fee for faster delivery of an order. The factors we look at include normal transit time with ground shipping by UPS, the number of t-shirts being ordered, the availability of the product being ordered, the number of boxes being shipped, and much more.
We do everything we can to keep the prices as low as possible and deliver on time. We don't treat rush deliveries as a profit center because we just want to get your order in the first place. We understand there are many cases where you have to order at the last minute and need t-shirts as soon as possible. We want to be the company you call for that and place your order with.
There are also many cases where your delivery falls within our standard turnaround time but there isn't a guarantee of the exact date being delivered. Please let us know so we can be aware of that date and we will also let you know if we can get it to you without a rush fee. More often than not we can.
It is best to never guess and risk a delivery day without letting us know when you actually need them. In the past we have had situations where our customers misunderstood our turnaround time and thought it was calendar days and not business days. Please feel free to contact us if you are concerned about a particular delivery date.
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